Every ClearCloudAI engagement follows a consistent delivery structure. Each phase has clear inputs, outputs, and acceptance criteria. Engagements end with your team in control — not with a continuing services agreement you cannot exit.
Engagement Models
A time-boxed assessment of your current cloud environment against a defined scope — architecture, security posture, costs, operational maturity, or compliance readiness.
Most organizations start here.
A structured implementation engagement with defined phases, milestones, and acceptance criteria. Scope is agreed before work begins. Changes to scope are managed through a defined change process.
Ongoing cloud operations under agreed SLAs — monitoring, patching, cost governance, incident response, and continuous improvement. Operated by ClearCloudAI engineers, with monthly reporting to your team.
Delivery Phases
Implementation engagements move through six phases. Not every engagement starts at Phase 1 — we enter where you are.
We audit your current environment: architecture, cost profile, security posture, operational tooling, and team capability. We interview engineers and operations staff. We document what exists, what is missing, and what poses the highest risk.
Inputs
Access to cloud accounts, architecture documentation (if it exists), existing runbooks and operational data
Outputs
Gap analysis report, risk register, prioritized recommendation list, engagement roadmap
Key question we answer: What is the actual state of your environment, and what should change first?
We design the target-state architecture: infrastructure topology, IaC module structure, CI/CD pipeline design, security controls, identity model, and observability strategy. No code is written until the design is approved.
Inputs
Assessment outputs, business priorities, compliance requirements, existing team constraints
Outputs
Architecture design document, IaC module design, security architecture, ADRs (Architecture Decision Records)
Key question: What exactly are we building, how does it work, and what trade-offs are we making?
We implement the approved design. IaC modules, CI/CD pipelines, platform tooling, and workload migrations are built in version-controlled, peer-reviewed code. Acceptance criteria from the design phase are validated at each milestone.
Inputs
Approved design, access to target environments, agreed acceptance criteria
Outputs
Deployed infrastructure, tested systems, version-controlled codebase in your repository
Key question: Is what we built the same as what we designed, and does it meet the acceptance criteria?
We validate the implementation against security benchmarks, performance baselines, compliance requirements, and operational acceptance criteria. Issues found are remediated before phase close.
Inputs
Deployed systems, acceptance criteria, compliance framework requirements
Outputs
Validation report, remediation log, signed-off acceptance checklist
Key question: Is the system production-ready by every criterion we agreed on?
We transfer operational ownership to your team. Runbooks are reviewed with the team who will use them. Architecture walkthroughs are recorded. On-call procedures are documented and tested. Questions are answered, not deferred.
Inputs
Completed and validated system, operations team availability
Outputs
Complete runbook set, architecture walkthrough recordings, on-call runbook, knowledge transfer sign-off
Key question: Can your team operate this without calling us?
We remain available for questions and issue escalation during the stabilisation period. Significant incidents during this window are remediated at no additional cost. Minor issues are documented and addressed in a structured remediation log.
Inputs
Running system under your team’s operational control
Outputs
Stabilisation report, final issue log, engagement close review
Key question: Did anything unexpected emerge under real operational conditions?
Our Commitments
Most engagements begin with a fixed-scope assessment. It takes 2–3 weeks, produces a clear picture of your environment, and defines a practical path forward — without a long pre-sales process.